Policies

Refund & Cancellation Policy

How cancellations, failed payments and refunds are handled.

Last updated: November 2026

A. School fees

  1. Admission and registration fees, once paid and receipted, are non-refundable.
  2. Other school fees paid are generally not refunded. Any exception for a student withdrawing during the year is decided by the School Management on a written request.

B. All payments

  1. Duplicate payment: if the same payment is accidentally made twice, the extra amount will be refunded to the original payment method.
  2. Failed transaction: if money is debited but the payment fails, the bank or gateway reverses it automatically as per the Reserve Bank of India’s timelines, generally within 1 to 5 days of the transaction date depending on the payment method. If it is delayed, contact your bank, and let the School know.
  3. Wrong amount charged by the School: any excess will be refunded after verification.
  4. To request a refund, contact the School within 7 days of the payment with the student’s name, class, date, amount, purpose and transaction reference.
  5. Approved refunds are made only to the original payment method, within 7–10 working days of approval.
  6. The School’s decision on refund requests shall be final, without affecting any rights you have under applicable law.

Contact

Grievance contact: Mukul Sharma, 094144 27111, info@newtagorepublicschool.org. We will respond to payment and refund complaints within 7 working days.

M S New Tagore Public School, R K Puram, Achnera Road, Brij Nagar, Bharatpur Chak 2, Rajasthan 321001
Phone: 094144 27111 · Email: info@newtagorepublicschool.org